Welcome to MinMoz! These Terms & Conditions (“Terms”) govern your use of our website, www.minmoz.com (“Website”), and your purchase of products from our online store. By accessing our Website, browsing, or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website.

1. General Information

  • MinMoz (“we,” “our,” “us”) operates as an online e-commerce store offering household products, kitchenware, décor, and related items.

  • These Terms apply to all users of the Website, including visitors, customers, and contributors of content.

  • We reserve the right to update, change, or replace any part of these Terms without prior notice. Updated versions will be posted on our Website with the effective date.

2. Eligibility

  • You must be at least 18 years old to use our services or make purchases.

  • By placing an order, you confirm that all details you provide are true, accurate, and complete.

3. Products and Pricing

  • All products listed on MinMoz are described and priced as accurately as possible.

  • Prices are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • Product colors and appearances may vary slightly due to screen display differences.

4. Orders and Payments

  • By placing an order, you agree to provide accurate billing, shipping, and payment information.

  • We accept payments through secure third-party payment gateways.

  • In case of payment failure, we are not responsible for any additional fees charged by your bank or card provider.

  • We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or incorrect information.

5. Shipping and Delivery

  • Orders are shipped according to our Shipping Policy.

  • Delivery times are estimates and may vary due to unforeseen circumstances.

  • MinMoz is not liable for delays caused by courier services, customs (for international orders), or events beyond our control.

6. Returns and Refunds

  • Returns and refunds are handled according to our Returns & Refunds Policy.

  • Items must meet the eligibility requirements to qualify for a return.

  • Refunds will be processed to the original payment method unless otherwise stated.

7. User Accounts

  • You may create an account on MinMoz for faster checkout and order tracking.

  • You are responsible for maintaining the confidentiality of your login details.

  • Any activity carried out through your account will be your responsibility.

  • We reserve the right to suspend or terminate accounts that violate our Terms.

8. Prohibited Uses

You agree not to use our Website or services for:

  • Any unlawful or fraudulent purpose.

  • Violating intellectual property rights.

  • Distributing harmful software, viruses, or malicious code.

  • Sending spam, phishing attempts, or misleading information.

  • Interfering with the functionality or security of the Website.

9. Intellectual Property

  • All content on MinMoz, including text, graphics, logos, product images, and website design, is the property of MinMoz or its licensors.

  • You may not copy, reproduce, or use our content without prior written consent.

10. Limitation of Liability

  • MinMoz is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our Website or products.

  • We do not guarantee that the Website will be error-free, secure, or uninterrupted.

  • All products are used at the buyer’s own risk.

11. Indemnification

You agree to indemnify and hold harmless MinMoz, its directors, employees, and affiliates from any claims, damages, or expenses resulting from your use of our Website, violation of these Terms, or infringement of third-party rights.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Indore.

13. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

MinMoz Customer Support
Email: info@minmoz.com
Phone: +91-6205071066
Website: www.minmoz.com